The call at 19:40
Nobody picks up, so the caller rings the next company on the list. You never find out it happened.
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Voice & chat agents
An agent that picks up the phone and answers the chat, day or night. It knows your business, handles the routine questions itself, opens a ticket when something needs a person and hands over with the whole conversation attached. Your customer gets an answer in seconds instead of waiting until Monday.
Enquiry →AI agent →Ticket →Escalation
What’s included
Specifically.
- 01 24/7 AI-powered customer support via voice & chat
- 02 Context-aware responses from your knowledge base
- 03 Automated ticket creation
- 04 Reduced support workload
- 05 Faster issue resolution and improved customer satisfaction
- 06 Multilingual communication
Today
What this costs you now
Most businesses lose customers in the gap between a question being asked and somebody being free to answer it.
The same twenty questions
Opening hours, prices, do you do X, where are you. They are easy to answer and they interrupt the work that pays.
Nothing written down
The conversation lives in somebody’s head or a personal inbox. When they are away, it is gone.
The process
How it works
Five steps from your material to an agent that answers on its own.
- 01
We collect what you already have
Your website, price list, terms, the answers you have typed a hundred times, past email threads. No new documentation to write.
- 02
The agent is trained on it
It learns your services, your prices and your rules, and we set the tone so it sounds like your business rather than a call centre.
- 03
It answers by phone and chat
Same knowledge on both. A caller speaks normally instead of pressing 2, and a visitor on the website gets the same answers.
- 04
It escalates instead of guessing
When a question is outside what it knows, it says so, opens a ticket and hands over with the whole conversation attached. Nobody has to ask the customer to repeat themselves.
- 05
We read the transcripts and tune it
Real conversations show what it got wrong and which questions you did not know you were being asked. That goes back into the agent.
Who it is for
Where it fits
- Clinics and practices where a missed call is a missed appointment
- Shops answering the same delivery and stock questions all day
- Service businesses whose team is interrupted every few minutes
- Anyone whose customers are in a different time zone or awake later than the office
- Businesses serving customers in more than one language
From you
What we need from you
Roughly two hours of your time in the first week, then very little.
- A number we can route, or the website the chat sits on
- The material you already have, however untidy
- One person who can approve the tone and confirm answers are right
- The rules that matter: what it must never promise, when it must fetch a human
ROI CALCULATOR
Calculate Your Automation ROI
See how much time and money your business could save with AI automation
Your business today
50 2000
1 20
€500 €5,000
€50 €10,000
Your estimated saving
€8.9k Monthly Savings
€107.1k Annual Projection
4h → 2s Response Speed
Conservative estimate based on average automation results. Your actual savings depend on your specific workflows.
The rest of the system
Nothing stands alone.
Each system is its own piece of work, but they pay off most together. One lead passes through all of them.
Next step
Tell us what is slowing you down.
A free call, thirty minutes. We look at where your time actually goes, and say honestly whether we can help. No deck, no pressure and no obligation afterwards.
- Free
- No obligation
- Honest feedback guaranteed